I messed up on my Rhoadworks site. And, as a result...I lost a Sale. Note to self: When you correct one listing, be sure and correct them all.
But, I corrected the listing, apologized to my customer (who was very understanding, by the way), and refunded her money. Lesson learned.
But as you small business owners know, any lost sale these days really hurts. Let's hope Cyber Monday ends well.